Every day we are faced with decisions—some are easier to make than others. Imagine you open the fridge for a snack and see a salad and a piece of chocolate cake. Queue the conflicting dialogue in your head:
The salad is healthy and will make me feel better…but that chocolate cake looks so decadent and makes life worth living.
These two opposing voices come from two different parts of our brain: the frontal cortex, which processes information to help us make logical and informed choices, and the amygdala or the “reflexive” brain, which is responsible for emotions and survival instincts.
Now, choosing a snack is one thing, but letting our reflexive brain control our reactions when making financial decisions may lead to some undesirable outcomes. As humans, we need to be aware of how these behaviors impact our investment decision-making ability.
Consider these five common barriers to investment success:
Our thinking is strongly influenced by what is personally most relevant, recent or traumatic.
One consequence of being emotionally invested in the performance of the stock market is overreacting to new market information.
For many investors, little was more traumatic than the events of the 2008 financial crisis. The S&P 500 Index was down 37%.1 But, the following year, in 2009, the market bounced back to 26.5%.2 After 2009 ended, Franklin Templeton conducted a survey asking people how they thought the market performed that year.3 Likely due to the traumatic events of the recent crisis, two-thirds of respondents incorrectly thought the market was down or flat in 2009.4
A Disconnect Between Perception and Reality
S&P 500 Index annual returns and Franklin Templeton Investor Sentiment Survey results

Sources: Morningstar, 2010 Franklin Templeton Investor Sentiment Survey conducted in partnership with ORC International of at least 1,000 US adult respondents. Indexes are unmanaged and one cannot directly invest in them. They do not include fees, expenses or sales charges. For illustrative purposes only and not reflective of the performance or portfolio composition of any Franklin Templeton fund. Past performance is not an indicator or a guarantee of future results. For illustrative purposes only and not reflective of the performance or portfolio composition of any Franklin Templeton fund.
While it's easy to get caught up in the latest news, short-term approaches don't usually yield the best investment results. It’s typically best to remember to focus on the long-term picture.
Following the crowd because of the fear of making mistakes or missing opportunities.
Throughout history, investors have faced strong temptation to join the investment bandwagon based on emotions, rather than a sound financial strategy. The illustration to the right shows four well-known financial bubbles. During the run-up of these bubbles, investors bid up the prices of tulip bulbs, stocks and real estate to unsustainable levels. But, even more quickly than they expanded, these markets burst and contracted, leaving the herd scrambling.
Bubbles Throughout History

Sources: Tulipmania Dec. 1634–May 1637: Thompson, Earl A. “The tulipmania: Fact or Artifact?” Public Choice, 2007; Roaring ‘20s Dec. 1924–Nov. 1929: Dow Jones Industrial Average; Dot-Com Jan. 1997–Oct. 2002: NASDAQ Index; Real Estate Jan. 2002–Mar. 2012: Case-Shiller Housing Index. For illustrative purposes only and not reflective of the performance or portfolio composition of any Franklin Templeton fund. Past performance is not an indicator or a guarantee of future results. For illustrative purposes only and not reflective of the performance or portfolio composition of any Franklin Templeton fund.
When the S&P 500 Index performed well during the internet boom, there was an influx of money into equity funds (buying high). Conversely, when the market pulled back after the housing crash, investors withdrew their money from equities (selling low).
Ultimately, investors following the herd have historically bought high and sold low. So, make sure you always do your homework before following any trend.
The pain associated with a loss is much more intense than the reward felt from a gain.
In fact, studies show that the pain of a loss is almost twice as strong as the reward felt from a gain. Put another way, losing one dollar feels twice as bad as winning one dollar feels good.
As emotional investors, we tend to make decisions to avoid the pain of loss. During the last two market pullbacks, investors panicked and pulled their money out of the market—contributing to large increases in cash and cash equivalents. To avoid more losses after a market crash, fearful investors may be tempted to move their investments to a place they perceive as a safe haven—such as cash or cash equivalents.
Cash Increases During Market Pullbacks

Source: Federal Reserve Bank of St. Louis.
Waiting out stock market volatility tends to lead to decreases in purchasing power. That’s why it’s best to take a step back and rest assured knowing that your investments are working for you and toward your goal.
Focusing too heavily on one piece of information when making decisions.
Anchors can influence how we feel about the progress of our investment plans. A hypothetical investor may say they want an 8% return over the life of their portfolio. However, investing often involves volatility. Many investors anchor to market high points, setting unrealistic future return expectations. If the market drops, they may feel they’re doing poorly despite still being largely on track to reach their long-term goals.
When Franklin Templeton surveyed investors about their portfolio return expectations over a five-year period, the median response was 10% annually. But, when presented with a hypothetical market that was up 20%, median return expectations increased to 20%. The hypothetical strong-performing market anchor caused investors to expect stronger returns that matched the market.
Franklin Templeton Investor Sentiment Survey Results

Source: 2020 Franklin Templeton Investor Sentiment survey conducted in partnership with Qualitrics of at least 500 US adult investors.
Be especially careful and rigorous in your evaluation of a stock’s potential. It doesn’t hurt to listen to both the supporters and naysayers as well.
Overvaluing immediate rewards at the expense of long-term goals.
When a short-term reward is staring us in the face, we often give in to the temptation of instant gratification. The tendency to focus on the now can be seen in our national savings rate. As shown on the right, people have recently been saving less than the long-term average.
National Savings Rate Has Declined
US personal savings rate, as a monthly percentage of disposable income

Source: Federal Reserve Bank of St. Louis
The lack of long-term planning and saving is having a significant impact on those nearing retirement. As shown in the illustration below, only 18% of US households have more than $500k in their retirement portfolios, and a shocking 41% haven’t saved anything at all. Eventually, that lack of long-term planning and saving can have a significant impact on your future goals, like retirement.
Savings Are Meager

Source: 2020 Franklin Templeton Retirement Income Strategies and Expectations (RISE) conducted in partnership with ENGINE INSIGHTS and includes more than 2,000 adults.
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