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Program Overview

The Changing Faces of Wealth: Dimensions & Insights® program was created to help financial professionals continue to develop meaningful connections and initiate important conversations with the evolving dimensions of investors. Franklin Templeton, in partnership with Chadwick Martin Bailey, conducted quantitative and qualitative research to explore six dimensions. We surveyed and interviewed over 2,300 individuals from different backgrounds and professions to better understand their unique investing needs, advisor attributes they value, how to earn their trust, and more.

Through the survey and personal stories, we observed the nuances between culture, race, sexual orientation and gender identity/expression and how that may impact financial philosophies. As we share our findings and research, we hope to provoke a conversation, fueled by the data, the experiences, and stories of real people.

We start with six diverse segments of changing client demographics: Women Over 50, Latino & Hispanic, Asian American & Pacific Islanders, Black & African Americans, LGBTQ+ and Millennials. Through the lens of four themes, we explore ways to better understand these dimensions’ unique investing needs:

Addressing Your Clients' Unique Needs

You may be highlighting the importance of goals during the financial planning process. But have you considered why investors may have the goals they do?

Building Trust with Your Clients

Your clients have unique perspectives shaped by their own life experiences that vastly impact the trust that they have in you, as their financial professional. So, what are the attributes you need as a financial advisor to gain the trust of your clients?

Building Client Confidence

Are your clients missing out on investment opportunities because they don't feel confident enough to make certain decisions or take certain risks?

Becoming the Advisor of Choice

Why does an investor choose one financial professional over another? Through Franklin Templeton’s proprietary research, we explore the attributes each dimension values in their financial professionals and the attributes that matter most when searching and selecting a financial advisor.

Recognize Catalysts Driving Innovation and Change

The Great Wealth Transfer continues with $84.4 trillion set to pass from older generations to their heirs through 2045. $53 trillion will transfer from households in the Baby Boomer generation.1 Those inheriting constitute a generation much more diverse than the previous.

Each generation’s wealth management often includes new priorities, principles and products that may differ from those of prior generations.

This creates a tremendous opportunity for financial professionals to evolve their business practices to better meet the needs of the clients of the future.

A Fact to Consider

The nation’s population has diversified significantly over the last 10 years.

Identify Emerging Segments for Wealth Management

An individual’s identity is complex and nuanced. It is comprised of multiple intersecting factors that may include ethnicity, race, religion, sexual identity or orientation, age, disability, migrant status or socioeconomics.

The six dimensions of investors featured in this program represent just a portion of our diverse world. There are many aspects of identity to consider. The conversations start with:

Asian American & Pacific Islanders

Dimension Highlights

Changing Faces of Wealth Dimension Highlights for AAPI investors

Black & African Americans

Dimension Highlights

Changing Faces of Wealth Dimension Highlights for Black & African American investors

Latino and Hispanic

Dimension Highlights

Changing Faces of Wealth Dimension Highlights for Latino and Hispanic investors

LGBTQ+

Dimension Highlights

Changing Faces of Wealth Dimension Highlights for LGBTQ+ investors

Millennials

Dimension Highlights

Changing Faces of Wealth Dimension Highlights for Millennial investors

Women Over 50

Dimension Highlights

Changing Faces of Wealth Dimension Highlights for Women Over 50 investors

Global Inclusion

We believe having a more inclusive firm will deliver better outcomes for our clients, employees and shareholders.