CONTRIBUTORS

Yaqub Ahmed
Head of Retirement, Insurance, and 529 – US Franklin Templeton
The concept of retirement has changed over the decades—as have the ways of funding it. Franklin Templeton’s “Voice of the American Worker” survey breaks down how the various generations think about retirement, and it’s clear retirement means different things to different people. Our Yaqub Ahmed shares findings from the survey and thoughts on achieving financial wellbeing.
What’s your vision of retirement? Sitting on a beach with a good book? Learning a new language? Spending more time with the grandkids? There is no one-size-fits all when it comes to retirement, and Franklin Templeton’s “Voice of the American Worker” survey confirms that retirement today feels “less cookie cutter than it used to be,” according to 82% of those polled.1
The vast majority of respondents (88%) indicated that retirement now looks different for everyone, and there is no single path to retirement. Views on retirement differ by generation, with a majority of those surveyed envisioning that their financial future will be different from their grandparents, parents and children.
Our inaugural survey, conducted by The Harris Poll on behalf of Franklin Templeton, is connected to Franklin Templeton’s Retirement Innovation Initiative (RII), which launched in January 2020. RII’s mission is to bring together industry experts who share the same vision—improving the future of retirement in the United States. With this in mind, “Voice of the American Worker” was fielded to help validate what has been widely suspected—that participants are seeking more personalized solutions to meet their unique goals. Of course, having adequate financial resources is critical, and funding one’s retirement has evolved from prior generations where employer-funded defined benefit plans on top of Social Security benefits had assured many people a comfortable post-work life.
The subsequent rise of defined contribution plans—like 401(k) plans—has put the employee in the driver’s seat in terms of directing the portion of their paychecks they want to earmark toward retirement (often with a company match) and selecting their investments. While this autonomy can be a good thing—it also requires more careful planning and monitoring. Individuals can benefit from personalized guidance to achieve their financial goals—an area where a financial advisor can help. Our survey also showed many are also looking to their employers for tools and resources.
A More Holistic View: Financial Health Now Part of Overall Health
As retirement is reimagined, “wellbeing” becomes more central to financial health, too. The vast majority of survey respondents associate their current physical (74%), mental (70%) and financial (66%) health with wellbeing. More than half say their financial wellbeing isn’t just about money but includes their health and lifestyle (57%).
Interestingly, while workers today place nearly equal importance on mental (81%), physical (80%) and financial (76%) health, they feel least in control of their financial (55%) health as compared to physical (62%) and mental (58%) health.
Many respondents struggle to find a holistic view, with 61% indicating they need to consult many sources to get an overall picture of their finances, and 51% stating it is too complicated to integrate all of their financial info and goals into a single picture. Seventy percent would like a “Fitbit-like program for their finances” to easily track everything all in one place.
As retirement is reimagined, “wellbeing” becomes more central to financial health
For a majority, financial health is as integral a part of overall wellbeing, in addition to physical and mental health

Q201: What comes to mind when you hear the term "wellbeing"?
Q207: How much do you agree or disagree with the following statements? (Top 2 box: Strongly and somewhat agree, n=1,007 total)
Franklin Templeton’s Voice of the American Worker study was conducted by The Harris Poll on behalf of Franklin Templeton from October 16 to 28,2020, among 1,007 employed US adults. All respondents had some form of retirement savings. Data are weighted where necessary to bring them in line with their actual proportions in the population. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated.
Changing Retirement Landscape: Financial Freedom is Top Priority
Whether by choice, or due to health concerns or other circumstances, “retirement” doesn’t always mean leaving the workforce entirely at a certain age—and it can change over time.
Eighty percent of respondents agree that the traditional idea of retirement is no longer accurate for most people’s expectations or experiences, while at the same time, three quarters (75%) say that their future financial goals and plans look different today than they did five years ago. Respondents also feel it is more important to achieve financial freedom than to retire, but that financial freedom is not always as attainable. More specifically, 76% of respondents say there is appeal in achieving financial freedom, while only 56% think it is likely achievable. At the same time, 69% say there is appeal in retirement, while 61% say it is likely achievable—a notably smaller gap.
Workers identified their most important financial milestones today as financial freedom (76%) and financial independence (74%), also indicating that financial independence feels more empowering than retirement (81%). And, more women than men said they found financial independence appealing.
Workers are also looking to their employers to help them achieve long-term financial health and optimize their overall wellbeing. Technology will play an integral role for employers and employees to address these needs. New innovations will allow individuals to reap the rewards, and educate themselves, so they may achieve financial independence.
Workers today are planning for future freedom and quality of life
Meanwhile, traditional “retirement” indicators, like leaving work, are less important

Q102: On a scale of 1-10, how important is it that you do the following? (Top 3 Box,8-10 on 10-pt scale: n=1,007 total)
Q108 and Q111: How much do you agree or disagree with the following statements? (n=1,007 total)
Franklin Templeton’s Voice of the American Worker study was conducted by The Harris Poll on behalf of Franklin Templeton from October 16 to 28,2020, among 1,007 employed US adults. All respondents had some form of retirement savings. Data are weighted where necessary to bring them in line with their actual proportions in the population. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated.
The Future Of Benefits: Closing The Financial Health Gap
Three out of four workers in our survey want their workplace to provide more resources to help them with their overall financial wellbeing, believing their employer should provide incentives for good financial habits as well as good health habits. In fact, workers are more interested in long-term support, over today’s monetary gains, with most preferring a boosted 401(k) match to a raise.
Additionally, nine in 10 respondents were also looking for tools to visualize their future and optimize wellbeing, with top choices being planning tools and resources (89%).
As financial futures become more fluid, personalization is non-negotiable. Nearly three quarters (73%) of workers expect their financial management apps and programs to use what they know about them to
suggest the most appropriate resources, while 62% say, “unless I am getting personalized recommendations, I feel like financial education isn’t very helpful.”
Americans are seeking a holistic and consolidated view of their finances to achieve overall financial health:
- 73% said they wish there was a resource that combined the financial view of their entire household.
- 73% said they wish there were more ways to get a view of their overall wellbeing.
- 62% said they wish they had a “wellbeing coach” to help with all areas of wellness not just physical or financial.
Not only is the concept of retirement unique to each individual, many aren’t certain they even want to retire. Our survey revealed a slim majority (52%) who expressed the view: “after watching my parents retire, I realized it’s not all it’s cracked up to be.” And among millennials, GenXers and baby boomers—it probably isn’t a surprise that millennials were the least optimistic about their ability to retire. The good news is there is still plenty of time—and many employers are doing their part to help bridge the gap.
ENDNOTES
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Franklin Templeton’s Voice of the American Worker study was conducted by The Harris Poll on behalf of Franklin Templeton from October 16 to 28, 2020, among 1,007 employed U.S. adults. All respondents had some form of retirement savings. Data are weighted where necessary to bring them in line with their actual proportions in the population. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated..
