Website FAQs
Where can I find ...?
My accounts
- My accounts
Go to ‘Help with Account Access’ and select the account service you wish to access. - Franklin Templeton accounts support
Go to ‘Account Services Support’ which has help for all kinds of account related queries.
Product information
- List of products
Go to ‘Investments’ menu and select the type of product you are interested in. - Product ratings
Go to ‘Investments’ menu and select the type of product you are interested in. When on the product listing page, select the ratings tab to see the ratings. - Product performance
Go to ‘Investments’ menu and select the type of product you are interested in. Apply filter or keyword - Capital gains distributions
Visit ‘Capital Gains Distributions’
Literature & forms
- Forms & Applications
Visit ‘Forms & Applications'
Retirement, education savings & commentaries
- Individual retirement
Visit ‘Retirement’ - Education savings
Visit ‘Education’ - Market insights (including fund manager commentary, podcasts, research articles)
Visit ‘Insights’
Tax Center & charitable investing
- Tax Center
Visit ‘Tax Center’ - Charitable Giving
Visit ‘Charitable Giving ’ - Fund-specific tax information
Visit ‘Fund-Specific Tax Information’
More questions? Call us
Advisor support
(800) DIAL-BEN / 342-5236
Monday – Friday
9 a.m. – 5 p.m. PT
Website support
(877) 236-7932
Monday – Friday
5:30 a.m. – 5 p.m. PT